FAQ

General

Can I purchase a pattern without making an account?

I purchased a pattern, but I did not receive a PDF of the pattern pieces.

I entered all my measurements, but clicking "Download PDF" doesn't download a PDF!

I downloaded my PDF, but when opening it in Adobe, an error message pops up that says something like, "An error exists on this page. Acrobat may not display the page correctly."

What paper size can I print my PDF on?

Where can I find videos to help me take measurements?

I love what I've made with your pattern! Where can I share photos?